Exchange Manager, The Natural Step Canada, Ottawa ON
Date posted to GoodWorkCanada.ca:
Mar 2 2010
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EMPLOYMENT OPPORTUNITY
Position: Exchange Manager
Organization: The Natural Step Canada http://www.thenaturalstep.org/en/canada/
Location: Ottawa, Ontario, Canada
The Natural Step Canada is a non-profit organization that
uses a science-based framework to help individuals,
communities and organizations understand and take meaningful
steps toward sustainability. Our office is in Ottawa,
Ontario, Canada. For more information on The Natural Step
please refer to our website at http://www.thenaturalstep.org/canada .
At The Natural Step, we pride ourselves on our collaborative
culture and mission-focused work. We are a small, energetic,
and growing organization. We seek team members who are:
* Able to collaborate and work independently
* Committed to producing the highest quality products and services
* Creative problem-solvers, focused on solutions
* Effective time managers who are able to meet deadlines and
manage multiple priorities
POSITION DESCRIPTION
Reporting to the Executive Director, the Exchange Manager
coordinates TNS Canada's network of sustainability leaders
and practitioners. The candidate does so by working closely
with program teams and by communicating directly with
members. The Exchange Manager will facilitate online
dialogues with members, manage a member-only website,
and further develop the membership.
RESPONSIBILITIES
Design and Delivery of Offerings
* Coordinate, host, and facilitate 2-3 online dialogues per
month based on member interest and advisor input
* Identify dialogue topics and speakers and build a calendar
of dialogues for 2010 and 2011
* Manage member-only website at
http://www.thenaturalstep.org/exchange/ by finding relevant,
reputable, and current resources from members,
organizations, and various sources
* Create and monitor forums among several sub-communities
of The Exchange
* Coordinate and organize a minimal number of informal
in-person events for members
* Build partnerships with other organizations to help share
resources, tools, and dialogue speakers
Member Management
* Develop relationships with members to turn their issues
into dialogue topics and to ensure The Exchange continues to
be valuable
* Develop relationships among members to help foster a sense
of community
* Foster peer learning and exchange in the dialogues and
in-person events
* Identify and develop sub-communities in partnership with
program teams
* For new recruits send a personal welcome email and member
package
Sales
* Solicit new memberships in partnership with program teams
* Build a strategy that works to meet revenue targets for membership
* Maintain and report on membership sales pipeline
Communications
* Write a quarterly update for members called The Blotter
* Capture and share member stories to highlight sustainability activities
* Support outreach communications such as blogs related to
The Exchange in partnership with the Communications team
* Update The Exchange public website
http://www.thenaturalstep.org/en/canada/exchange
Project Management
* Report activity at staff meetings
* Manage and report to a Steering Committee 3 times per year
* Liaise with Finance Manager and program managers on The
Exchange budget
* Report to Executive Director on progress related to Annual
Plan objectives for The Exchange
* Report to Exchange-specific funders and contribute to
fundraising reports
* Participate in program meetings
Evaluation
* Continually evaluate the successes and challenges of running
The Exchange throughout the year via surveys conducted
after every Exchange event and debriefs with presenters
* Conduct year-end evaluation, integrate lessons learned
into 2011 strategy, and write end-of year evaluation reports
Strategy
* Create a 2011 plan for The Exchange based on 2010
evaluations of the program. This includes building a 2011
calendar for offerings including dialogues, in-person
events, and member-only website development
* Contribute to strategic planning sessions regarding the
future of The Exchange
QUALIFICATIONS
Education and Experience
* An undergraduate degree from a recognized institution.
Studies in the field of business, communications,
organizational development, or other related field an asset.
* Education and/or experience in building, developing,
facilitating, managing, and/or coordinating communities of
practice or networks an asset.
* 3-5 years of relevant work experience. Experience related
to project management, program development, community
building, and other related topics an asset.
* Experience in working closely with people i.e. clients or members.
* Experience in being part of a learning or peer-exchange community.
* Experience in having developed or managed a new program an
asset including having collaborated across an organization to
pull in different people and ideas.
KEY CAPABILITIES
This position demands a professional individual with
highly-developed organizational skills and attributes.
Specific skills include:
* A strong interest in and knowledge of sustainability
issues and a basic understanding of The Natural Step Framework
* Facilitation skills, preferably in an online environment
* Strong project management skills and attention to detail
* Excellent written and oral communication skills
* Relationship development and client management skills
* Entrepreneurial skills including the desire to create new
ideas, synthesize ideas, take initiative, critical thinking,
and exploring new ways of doing things
* Ability to manage multiple priorities and be accountable
for deliverables and budget
* Collaborative personality, good problem-solving skills
* Highly motivated and able to work well in a team
* High degree of computer and web 2.0 literacy
CORE VALUES
All TNS staff are expected to exemplify and support The
Natural Step's core values in their workplace behaviour.
Core values include:
* Rigorous pursuit of results
* Critical thinking
* Constant learning
* Collaboration
* Respect and humility
* Integrity
* Personal responsibility
* Collective impact
* Positive outlook
* Walking the talk
* Having fun
PROMOTING DIVERSITY
The Natural Step is an equal opportunity employer and is
committed to a diverse workforce. We actively seek to
recruit people with diverse backgrounds, experiences and
perspectives reflecting the full diversity of Canadian society.
COMPENSATION
Compensation is competitive and commensurate with skill,
knowledge and experience level and the constraints of a
non-profit organization.
TIMELINE
Applications due Tuesday March 16, 2010.
Interviews will be held the week of March 22, 2010.
Start date is anticipated for Monday April 12, 2010.
TO CONTACT US
Please electronically mail your cover letter and resume
with the document name having the notation
firstname-lastname-cl and firstname-lastname-cv
to hr  naturalstep.ca* Please include Exchange Manager in
the subject line of your email and let us know how you
heard about the position.
Please do not mail or personally submit resumes, as we are a
small organization and do not have the capacity to respond.
We thank all candidates for their interest; however, due to
the volume of applications and inquiries we receive, only
those selected for an interview will be contacted. Thank you.
When applying, please indicate that you saw this posting at GoodWorkCanada.ca. |
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